Privacy Policy
Your privacy is important to us. It is Deckorate’s policy to respect your privacy and comply with any applicable law and regulation regarding personal information we may collect about you, including through our website, deckorate.net, and any other sites we own and operate.
This policy is effective as of 2 April 2021 and was last updated on 21 March 2025.
Information We Collect
We collect both information you knowingly and actively provide us when using or participating in any of our services and promotions, and information automatically sent by your devices when accessing our content.
Log Data
When you visit our website, our servers may automatically log standard data provided by your web browser. This may include your device’s IP address, browser type and version, the pages you visit, date and time of your visit, time spent on each page, and other technical details related to your visit and any errors encountered.
Although this information may not identify you personally on its own, it could potentially be combined with other data to identify individuals.
Personal Information
We may request personal information such as:
- Name
- Email address
- Phone or mobile number
- Billing and/or shipping address
Legal Basis for Processing
We collect and use your personal information only when we have a lawful basis to do so. This includes fulfilling a contract, complying with legal obligations, protecting your vital interests, or where you have given consent.
How We Collect and Use Information
You may provide personal information when you:
- Sign up for updates or marketing communications
- Contact us via email or social media
- Mention or tag us on social platforms
- Interact with our content via mobile or web
We may use this information to:
- Provide and operate our services
- Deliver marketing communications (if opted in)
- Improve the user experience on our website
- Respond to enquiries and support requests
Combining Data
We may combine data we collect with publicly available information or data provided by trusted third parties to improve our services and personalize your experience.
Security of Your Information
We take the protection of your personal data seriously and use commercially reasonable methods to safeguard it against loss, theft, unauthorized access, disclosure, or alteration. However, no method of transmission or storage is completely secure. We cannot guarantee absolute data security.
You are responsible for maintaining the confidentiality of any passwords used to access our services.
Retention of Personal Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. When no longer required, we will delete or anonymize your data, unless required by law or for legitimate business, legal, or archival purposes.
Children’s Privacy
We do not knowingly collect or process data from individuals under the age of 13. If we learn that we have collected personal information from a child without parental consent, we will delete that information as soon as possible.
International Transfers
Your information may be stored or processed in countries outside your own. Where this is the case, we ensure appropriate safeguards are in place and that your data is handled in compliance with this policy and applicable data protection laws (e.g. GDPR).
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent where processing is based on consent
- Object to the processing of your data under certain circumstances
To exercise these rights, please contact us. We may require identity verification to proceed with your request.
Marketing Preferences
You can opt out of direct marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Your preferences will be updated promptly.
Cookies
We use cookies to understand how you interact with our website and to improve your experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of any external sites you visit.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal obligations. All changes will be published on this page, and where appropriate, you will be notified of significant updates. Continued use of our services after changes means you accept the revised policy.
Contact Us
If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact us:
Deckorate
Email: info@deckorate.net